fast facts

Have a question about email, hosting, your WordPress installation, or your account? We’ve answered some of the most common support questions in the FAQ below.

Still have a burning question? Contact us or create a support ticket and we’ll get back to you as soon as possible.

Contact form spam most often comes in the form of automated computer software, which is easily blocked by a captcha.  Unfortunately, captchas cannot block human spammers, as they can properly navigate the captcha’s requirements.  So, if you are only seeing a handful of spam messages a week from your contact form, there may be an actual person submitting the form. If the issue is persistent or gets worse, we do have IP and Geo location blocking that we can apply in some instances.

If you have a captcha already in place and are still seeing a high volume of spam messages from your contact form, please let us know.  You can find out more and see our recommended solution here.

Tags: Email, Forms