fast facts

Have a question about email, hosting, your WordPress installation, or your account? We’ve answered some of the most common support questions in the FAQ below.

Still have a burning question? Contact us or create a support ticket and we’ll get back to you as soon as possible.

Absolutely. Our semi-dedicated and dedicated servers are backed up daily to tape with weekly rotations. Our cloud-based servers are backed up using a daily snapshot approach. Our Managed WordPress Hosting provides additional website backup options such as off-site and incremental.

Contact us if you need us to restore a file for you. If you have increased or additional backup needs we can setup a custom solution for you.

Tag: Backup